Frequently Asked Questions
Everything you need to know about shopping with The Useless Pancreas.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since our cuts vary from slim-fit to oversized, we recommend measuring a favorite garment from your closet and comparing it to our specifications.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim and receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
How should I care for my garments?
To preserve the quality of our fabrics and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on any graphic elements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Are your materials sustainably sourced?
At The Useless Pancreas, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.